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BG181145735 You have to return it and tell them to replace it. This is a faulty and damaged product. Go to help and then go to live chat. Then tell the chat bot to speak with an agent and then ask the agent to replace it for you. They will give you instructions from there. I have done this before and the seller and Banggood is usually very helpful and easy to negotiate with. Good luck and happy flying!

tomasweiner 11/09/2020
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